Finances

Finances

Information about treatment costs

Administrative and financial matters are usually handled by our International Office. Our the staff at our International Office strive to deal with all the matters that need to be dealt with in the quickest and most transparent way possible. If you have any questions about your cost estimate or billing, please contact our International Office. Please state your patient details and case number at all times when you contact us. You will find our contact details at the bottom of the page.
SELF-FUNDING PRIVATE PATIENTS

Cost Estimate
Our doctors in the relevant medical field first review the medical records and information you submit to us regarding your health problem or diagnosis.  We then prepare an overview of the expected treatment costs based on this anticipated treatment plan.  (Estimate) On the basis of the expected course of treatment alone, we cannot unfortunately conclusively predict the therapeutic and diagnostic measures required.  This means that we can only provide a preliminary cost estimate and the actual costs may vary.
At your request, we will then send you a preliminary and non-binding appointment date for an initial consultation together with the proposed course of treatment and cost estimate.
Once we have received the advance payment indicated in the cost estimate, you will receive confirmation of your appointment.

Payment methods:
If you have agreed to treatment undergo a course of treatment with us, we ask you to transfer the full amount to our account as indicated in the cost estimate.

Method 1: Bank transfer
You can make a bank transfer in person or online with your bank. Please contact your bank to arrange payment. Bank details for GID: The bank details for the GERMEDIC International Healthcare Office can be found on your cost estimate.

Method 2: Cash payment
A cash payment can be made before the appointment date at the International Office cash desk.

Method 3: Credit card payment
We accept credit card payments. Payment can be made in our office with a card reader.

Final statement of account:
The actual costs of the measures required are determined once the course of treatment has been completed.  This takes about 6-8 weeks. If these costs are lower than the advance payment you made, we will refund the balance to you immediately.  A subsequent payment may be required in certain cases as part of the final settlement, especially if complications arise during the course of treatment planned.

EMBASSY PATIENTS

The German International Department can accept cost coverage guarantees from embassies (e.g. Dubai, Qatar, Bahrain, Saudi Arabia) on a case-by-case basis.  A condition for receiving treatment and making an appointment is the presentation of a written cost coverage guarantee from the embassy, confirmed in advance by the International Office in the German International Department. In this case, patients do not have to make any advance payments.

PATIENTS WHOSE COSTS ARE COVERED BY OTHER INSURERS/SPONSORS

The German International Department can also accept cost coverage guarantees from international insurance companies following individual assessment. A condition for receiving treatment and making an appointment is the presentation of a written cost coverage guarantee from the embassy, confirmed in advance by the International Office at GERMEDIC International Healthcare.  In this case, patients do not have to make any advance payments.

Questions & Answers

WHAT DOES A CONSULTATION APPOINTMENT AND/OR TREATMENT OPTION COST?

The German International Department offers consultation appointments and various treatment options.  
We can only provide a cost estimate once all your medical documents have been reviewed and  
our doctors have reached a decision. Our International Office staff will contact you at the earliest possible moment regarding the status of your enquiry

and cost estimate.

I HAVE RECEIVED MY ESTIMATE AND WISH TO MAKE A PAYMENT. WHAT PAYMENT METHODS ARE AVAILABLE TO ME?

Method 1: Bank transfer

You can make a bank transfer in person or online with your bank. Please contact your bank to arrange payment. 

Method 2: Cash payment

A cash payment can be made before the appointment date at the International Office cash desk.

Method 3: Credit card payment

We accept credit card payments. Payment can be made in our office with a card reader.

HOW LONG DOES IT TAKE FOR YOU TO RECEIVE MY PAYMENT IN YOUR ACCOUNT?
International transfers can take up to 10 banking days from the day our bank receives the transfer order.

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0049 351 2130 3260

0049 351 2130 3266

Adresse:

GERMEDIC International Department
c/o PTC Service Group GmbH
Emil-Ueberall-Straße 43
01159 Dresden / Germany